Privacy Policy

Last Updated: July 1, 2024

TechPro Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.redshavtjk.world or use our IT consulting services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Fill out a form or submit an inquiry
• Sign up for our newsletter
• Request a consultation
• Participate in surveys or promotions
• Contact us via email, phone, or other communication channels

This personal information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Mailing address
• Payment information (when applicable)

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (country and city level)
• Time and date of your visit

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality cookies: Enable the website to provide enhanced functionality and personalization.
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant ads.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about our services, updates, and other information
• Process transactions and send related information, including confirmations and invoices
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, prevent, and address technical issues
• Protect the security and integrity of our website and business
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

3.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

3.4 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

3.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take reasonable steps to secure your personal information, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period in which you have an account with us, or as needed to provide you with our services.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Data Portability: You may request a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: You may withdraw consent you have previously given for the processing of your personal information.
• Objection: You may object to the processing of your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6.1 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking on the "unsubscribe" link in the emails we send
• Contacting us using the contact information provided below

Please note that we may still send you transactional or administrative communications, such as service announcements, administrative messages, and surveys relating to your account or our ongoing business relationship.

7. Third-Party Websites

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. Any information you provide on or to a third-party website or application is provided directly to the owner of the website or application and is subject to that party's privacy policy. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including personal information, to Canada and process it there. Your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this policy, we will notify you by email or through a notice on our home page.

11. Contact Us