To make the most of our initial consultation, it helps to have a general overview of your current IT infrastructure, any specific challenges you're facing, and your business goals for the coming 1-3 years. Don't worry if you don't have all the technical details - our experts can guide you through the process.

For clients with support agreements, our response time for critical issues is typically within 1-2 hours during business hours. For after-hours emergencies, we maintain an on-call team that can respond within 4 hours. Response times can vary based on your specific service agreement and the nature of the issue.

Yes, we offer both in-person and virtual consultations to accommodate your preferences and location. Our virtual meetings are conducted via secure video conferencing platforms and are just as effective for initial discussions and many types of ongoing support.

While our headquarters is in Adeliafort, SK, we serve clients throughout North America. Many of our services can be delivered remotely, allowing us to work with organizations regardless of their geographic location. For services requiring on-site presence, we have regional teams or can arrange travel as needed.